Remmie Dolphin User Manual

Your Remmie monitor is an otoscope. An otoscope is a device intended to allow inspection of the external ear canal and tympanic membrane (eardrum) under magnification. The device provides illumination of the ear canal for observation by using a battery-powered LED light source and an optical magnifying and imaging system. Included in the package are the monitor, 5x disposable specula, charging base, charging cable, power adapter, and alcohol wipes.

Please read the manual carefully for proper operation. Improper or faulty operation may cause the device to malfunction or harm to the user.

Children under the age of 18 should not be permitted to use the device without supervision of an adult. This device should not be used on children younger than 2 years of age.

The disposable speculum must be used and locked in place by twisting it against the groove over the metal probe. The otoscope can be used as directed by a healthcare provider for illuminating and visualizing the ear, nose, throat (ENT) and teeth. It should never reach or touch the object being monitored, for example, the eardrum.

In order to get the best image quality, please handle with care and disinfect the otoscope thoroughly using alcohol wipes. Do not clean with hot water higher than 122 oF, otherwise the camera lens may be damaged.

This product is applicable to ordinary household ENT self-check and sharing symptoms for telemedicine consultations. For home use, it helps users with preliminary observations of symptoms as directed by a healthcare provider related to but not limited to: ear infection,common cold, flu, sinusitis, allergy, pharyngitis, strep throat, sore throat, pink eye, hand-foot-mouth disease, and some toothache.

Search “Remmie” in Apple App Store or Google Play Store, download and install on your smartphone.

Follow the instructions in the app to register. After Registering you will receive an email for verification. Click the link in this email and your registration process finishes. If you did not receive the verification email, make sure to look for it in the junk box.

You have to log in to use Remmie Dolphin and Remmie services.

Remmie Dolphin can be used in two different modes depending on the Wi-Fi network configuration and your intended usage. RemmieOn mode is fast and easy and it is our recommended way for using Dolphin. Local Mode is used to set up Dolphin for RemmieOn Mode when it is new out of the box. Local Mode is not recommended after the one-time configuration unless you don’t have a stably working Wi-Fi network.

For a new device out of the box, we need to do a configuration first before normal usage.

• Step 0. Fully charge Dolphin.
• Step 1. Log in to the Remmie app. Now you are the the main page of Remmie.
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• Step 2. Press and hold the power button and photo capture button together for at least 10 seconds until the LED starts flashing.
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• Step 3. Go to the Wi-Fi Settings page of your phone (in the Settings app), find the Wi-Fi network starting with “Otoscope”, connect to it, using the password 12345678.

  Hints

  1. Make sure to do Step 3 within 1 minute from turning on Dolphin. If Dolphin is idle for more than 1 minute, it will go to sleep mode.
  2. If you do not see the Wi-Fi network starting with “Otoscope”, simply restart Dolphin (step 2) and retry.
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• Step 4. Go back to the Remmie app. Click on “Tap to Live Stream”. Follow the prompt message to input your home Wi-Fi network name (SSID) and password. Save.
• Step 5. Restart Dolphin by pushing the power button for 1-2 seconds until the LED light is off, then pushing the power button again for 1-2 seconds (this time you do NOT need to hold and press the two buttons as described in step 2.
  Now your Dolphin is configured as a member of your home Wi-Fi network and you are ready to experience RemmieOn!

After the one time configuration is finished, you can use our RemmieOn technology to stream video from Dolphin’s camera. RemmieOn enables your phone stay connected with the Internet while communicating with Dolphin at the same time.

Turn on Dolphin by pressing the power button 1 to 2 seconds. Wait until the LED light starts flashing. At the main page, Click on “Tap to Live Stream” and follow the prompt messages, you should enter the live stream page and see the video streamed from Dolphin.

By clicking the middle button of Dolphin, i.e., LED control button (Figure 5), you can adjust the LED light brightness from 4 stages: Off, dim, medium, bright.

Hint: If there is any disruption of the video streaming, the app will always try to recover. In very rare cases, if the streaming is very intermittent and can’t be recovered, try to quit the live stream by clicking “Quit” and enter again. If this does not fix the problem, restart both the app and Dolphin.

During the live stream session, you can click on the “Record” and “Capture” button in the live stream session to record video clips or images.

Try using the Capture button at the top part of the Dolphin device (Figure 5). By pressing this button, you can also capture images. This button is handy when your hands are occupied like hold a child, holding Dolphin, and can’t operate on the phone screen.

Click on any captured image or video record, you enter the edit page. Click “Edit”, you can add any notes.

Under “Symptoms”, click the “+ Add” button, a list of common symptoms is shown. Choose the ones relevant to you, and at the end of the list, you can manually add your own customized symptom descriptions. Click “Save”.

After saving the symptoms you are back to the screen of Figure 8. Click “Save”, and your image/video clip is saved, together with notes and symptoms you added. The records are saved both on your phone storage (the “photos” folder for both IOS and Android) and Remmie Cloud Database.

You can also share what you captured to emails, messages, social networks, etc. from the share button at the upper right corner.

At the main page, click “View Records”, all past records can be viewed under either List or Calendar view. You can choose any image to edit or delete.

At the main page, click “Talk to a Doctor”, you enter a list of telemedicine service providers. Choose one based on your needs - pay by each visit, or monthly plan, etc.

Please note Remmie does not charge any fee for telemedicine services. Remmie is just an entry point for these partners. And you are encouraged to use Remmie during the telemedicine sessions.

For any telemedicine service in the list, you need to install the corresponding mobile app first: CareClix for CareClix, PM Pediatrics Anywhere for PM Pediatrics, and AccessADoctor for MyTelemedicine.

For CareClix, if you do not have a CareClix account yet, the first time logging in, you will be asked to provide a list of information to register a CareClix account. From the second time use, you will be automatically logged in CareClix without enter user name and password.

For MyTelemedicine, if you do not have an account yet, you need to register an AccessADoctor account and choose a monthly plan.

For IOS users, there is also an option of using Zoom for a video meeting with a doctor. You have to make an appointment with the doctor first.

At the upper left corner of the main page, click the “three short line” icon, the menu bar will pop out. Here is instruction for some functions in the menu.

Under Local Mode, you can also do video streaming. Local Mode does not need the RemmieOn configuration in Section B-4). The smart phone is directly connected with the otoscope. However under Local Mode, your phone will not have Internet access.

If you do not have a Wi-Fi network available, or the Wi-Fi network requires you signing in which is not supported in the RemmieOn configuration, or you bought your device before May 1, 2021 (the first generation Remmie otoscope), you can use Local Mode for video streaming.

Follow the instructions in Section B-4 (Note for Remmie generation 1 otoscope that was sold before May 1, 2021, you only need to turn on the otoscope by pressing the Power Button for 1 to 2 seconds and wait until the LED light starts flashing). In Step 4, instead of go to RemmieOn configuration, click on “use Local Mode” to stream video.

You may need to re-configure, or reset the RemmieOn conguration. For example, your home Wi-Fi name or password is changed, you moved to another Wi-Fi network environment, etc. The reset process is the same with first time configuration. Please refer to Section B-4.